Values

Jcrane strives to provide industry-leading customer service from your intial inquiry until job completion. Here is how we define customer service:

  • Communication
  • Clean equipment
  • Preventive maintenance
  • Lift Plans
  • Punctuality
  • Jobsite etiquette
  • Reliability
  • Rigging (straps/shackles/cables) with cranes
  • Providing spreader bars & other rigging tools
  • Courtesy
  • Relationships with customers
  • Respect
  • Safety
  • Jobsite efficiency
  • Work ethic
  • Open minded toward customers’ suggestions
  • Mechanical ability
  • Teamwork
  • Preparation
  • Looking at Jobs
  • CompuCrane & Auto CAD software utilization
  • Doing whatever it takes to get the job done
  • Attitude
  • Employee dependability
  • Innovation
  • Fixing small things
  • Clean windows
  • Operators are versatile
  • Flexibility
  • Getting out and helping customers

From the quote to the invoice, lifting should be easy. Contact us today to discover how we can serve you!